Tideways is a privately-owned Owners Corporation Management company (OCM) with 20+ years of local industry experience.
We have a dedicated, highly qualified team of managers, administration staff and tradespeople committed to streamlining client goals. Exceptional customer service is our mantra and is delivered at every touchpoint of the business.
Focusing on meeting the strata plan needs of developers and owners, we strike the delicate balance between managing strategies and services at every stage. Protecting the value of our client's assets is our highest priority. Listening to our clients, to create solutions that work is paramount.
We go above and beyond the role of a standard OCM by focussing on the following areas
We are proactive and responsive. We offer qualified and fair solutions which meet time and budgets. You will feel supported and in control.
Whether working with a developer, investor or owner-occupier, we provide guidance and resources providing insight and expertise.
Tideways cares because we understand. Our story began as property owners and clients ourselves. Starting with one property in the early 1990s, Tideways has grown to manage a portfolio over 130 select buildings.
Our boutique approach means we remain close and personal. Our clients benefit from our insightful perspective, hands-on industry experience and twenty plus years of local knowledge. Our pricing is genuine and we believe offers value every step of the way.
We offer innovative community-minded thinking, and the promise of collaboration, responsible management and value.
Our professional team partners with clients, delivering an attentive high-touch service - we are the ones actually onsite meeting face-to-face.
We believe we go above and beyond the role of a standard Owners Corporation. We not only get the job done but do it with integrity, passion and conviction.
We promise to provide you with the best experience. This is our world. We take pride and joy, knowing we are the most reputable in the industry. Our passion is real and positive relationships important. Everything we do contributes to building and maintaining close relationships. This is our promise to you.
Every action in our organisation is guided by our values. We are focussed on delivering The Tideways Promise. Our values are Reliability, Integrity, Respect, Transparency, Innovation and Customer Satisfaction.
We guarantee same day call back to solve clients’ problems fast.
We only use attested tradespeople who are prompt and cost-effective.
We’re regularly on site and understand the nuances of each building.